Service Desk specialist
Enjoy Recruitment client Arvato Bertelsmann is a company that is designing and implementing innovative solutions for clients from all over the world and have 70,000 employees in more than 40 countries. Arvato Bertelsmann is one of the largest companies worldwide, that gives great opportunities to its employees to become a part of reliable and large holding that is one of the biggest in European market. They currently are looking for a new team player, who would like to join their team as a Service Desk specialist.
Responsibilities:
- Resolution of technical incidents;
- Advice and support the customer in consideration of functional requests;
- Dispatch and track tickets for the 2nd level and 3rd level support.
Requirement:
- Previous experience as a Service Desk technician, IT Help desk specialist, IT customer support specialist or any other related position will be considered an advantage;
- Excellent spoken and written German Skills;
- Ideally plus one further language, preferably English;
- Good communication skills.
Company offers:
- Work in an international company;
- Highly competitive salary proposal and strong employee benefits;
- Career growth opportunity;
- Professional trainings;
- Friendly, multicultural and cooperation oriented colleagues;
- Great corporate events;
- Flexibility on working hours.
Send your CV with a subject „Service Desk specialist” on e-mail cv@enjoyrecruitment.lv
NB! Please note that we will contact only the candidates of the second round!
Piesakies vakancei
Adrese: Brīvības iela 85 (3. stāvs), Rīga, LV-1001
SIA "ERG Latvia"
Reģ.nr.50103627871
08.07.2013. NVA izsniegta licence darbiekārtošanas pakalpojumu sniegšanai Nr.11/2013
